FAQ

General questions about achatdor.ch

1. What is achatdor.ch?

Achatdor.ch is a Switzerland-based specialist in the purchase, sale, and valuation of gold and precious metals. The company also deals with investment gold, coins, luxury watches, jewelry, and selected valuables, following Swiss standards of transparency and security.

2. Where does achatdor.ch operate?

Achatdor.ch operates primarily in Switzerland, with services available in major cities and online. Clients can visit physical locations or use secure digital services depending on the type of transaction.

3. Is achatdor.ch a licensed and trusted company?

Yes. achatdor.ch operates in compliance with Swiss regulations, applying strict identification, valuation, and transparency procedures. All transactions follow professional and legal standards.

Gold prices and market information

4. How is the gold price determined ?

Gold prices are based on international market rates (spot price), influenced by supply and demand, currency movements, interest rates, and global economic conditions.

5. Does achatdor.ch follow real-time gold prices ?

Yes. Gold prices used for buying and selling are aligned with current market rates and updated regularly according to global gold markets.

6. Why can the gold price change during the day ?

Gold is traded worldwide. Prices fluctuate continuously due to market activity, geopolitical events, inflation data, and movements in major currencies.

Gold valuation and expertise

7. How is gold valued at achatdor.ch ?

Gold is evaluated based on weight, purity (karat or fineness), and the current gold price. Professional testing methods are used to ensure accuracy.

8. Is the gold valuation free of charge ?

Yes. Gold valuation and expertise are offered without obligation, allowing clients to make informed decisions before selling.

9. What types of gold can be evaluated ?

Jewelry, coins, bars, scrap gold, dental gold, and other gold-containing items can be assessed.

Selling gold and precious metals

10. How can I sell my gold to achatdor.ch?

Gold can be sold in person at a physical location or through secure procedures, depending on the service offered. The process is designed to be fast, transparent, and safe.

11. Do I need an appointment to sell gold?

Appointments are recommended but not always required. Scheduling ensures faster service and dedicated attention.

12. How and when do I get paid?

Payments are made immediately after agreement, either in cash (where legally permitted) or via bank transfer.

Buying gold and investing

13. What types of gold can I buy?

Clients can purchase investment-grade gold such as certified bars and coins, as well as selected gold jewelry and collectible items.

14. Is buying gold online safe?

Yes. achatdor.ch uses secure payment systems and insured delivery options to ensure safe online purchases.

15. Is gold a good investment?

Gold is widely considered a long-term store of value and a hedge against inflation and economic uncertainty. It is often used to diversify investment portfolios.

Other precious metals and valuables

16. Does achatdor.ch deal with silver, platinum, or other metals?

Yes. achatdor.ch also buys and sells silver, platinum, and other precious metals, subject to evaluation.

17. Are luxury watches and jewelry accepted?

Yes. Selected luxury watches, fine jewelry, and collectible items can be evaluated and purchased by experts.

Security, transparency, and trust

18. How does achatdor.ch ensure transaction security?

All transactions follow strict identification procedures, secure handling of valuables, and transparent pricing based on market conditions.

19. Are prices negotiable?

Prices are based on objective market criteria. In some cases, conditions may vary depending on volume, quality, and market context.

20. Is my personal information protected?

Yes. Client data is handled confidentially and in accordance with Swiss data protection laws.

Practical questions

21. What documents are required to sell gold?

A valid government-issued ID is required, in line with Swiss regulations.

22. Can businesses or institutions work with achatdor.ch?

Yes. achatdor.ch works with private individuals, collectors, investors, and professional clients.

23. What if I decide not to sell after the valuation?

There is no obligation to sell. Clients are free to decline after receiving the evaluation.

Other questions

How does gold buying work in Switzerland?

Gold buying in Switzerland is based on an assessment of its weight, purity (14k, 18k, 750, etc.), and the international market price. The price offered depends directly on the current gold buying rate, to which a professional margin is applied. Whether buying gold in Geneva or Lausanne, the principle remains the same: transparency, weighing in front of the client, and secure payment.

What is the buyback price per gram for 18-carat gold?

The price per gram for buying 18-karat gold varies daily depending on the market. 18-karat gold (750) contains 75% pure gold, meaning the buyback price for 750 gold is calculated proportionally to the international market price. To find the exact buyback price for 18-karat gold, you should consult the current gold buyback rate.

Is it possible to quickly arrange for a gold buyback in my area?

Yes. Many specialized shops near me offer gold buying with immediate appraisals. Whether you’re looking to buy gold in Geneva, Lausanne, or more broadly in Switzerland, the important thing is to choose a reputable professional who bases their offer on the official market price and not on a rough estimate.

Does the jewelry buyback program also include silver and platinum?

Yes. Jewelry buybacks generally involve gold, but also silver, 925 silver, platinum, and sometimes pewter or silverware. The price of silver buybacks depends on the weight and purity, just like with gold. Buying silver by weight follows the same principle as buying gold: weighing, analysis, then an offer based on the market.

Does the buyback process for watches or luxury watches work differently?

Watch buyback in Geneva or Swiss watch buyback can be handled in two ways:
– either by weight if the watch is gold (buyback of used watches based on the metal),
– either according to its brand value for a luxury watch.
The price of buying back a used watch depends on its condition, brand, and market demand. This differs from simply buying gold at a price per gram.

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